Decision Making – Journey of Opportunity

Think of all the decisions, both large and small, that you make during the course of a regular day. Just as you must continually make decisions in your personal life, every stakeholder in an organization is also required to make decisions.


The decision making process as a manager can prove a daunting task should one lacks the necessary steps to make a decision. As a manger situations have aroused that have caused this student to utilize different decision-making techniques. Procurement of services, technology, hiring and firing of staff, restructuring of departments are just a few of the business and management decision this student has made over the last 10 years in IT.

The decision making process for this student involves utilization of models to determine the benefits of the decision. The first step for this student is identifying the problem. The understanding of a problem provides an insight to the true challenged faced and serves as a methodology to gather more data, prior to making a decision (Drucker, 2001, p.3). Once the problem has been identified this student then reviews the different alternatives to solve the problem. Once a resolution has been selected, it is applied to the initial problem.

Gaps exist in the process utilized by this student if compared to Drucker, 2001, p.2) sequential steps. The steps include classification, definition, and specifying answer, deciding what is right, building out action and testing. This model provides an end-to-end solution for the decision maker as it involves a true understanding of the problem and a stepping-stone in the decision making process (Druckter, 2001, p.2).


References:

Drucker, F. (2001). The effective decision. Harvard Business Review on Decision Making,
Harvard Business School Publishing Company, p. 2-3.